Voices in Urban Education
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Skills for Smart Systems
VUE Number 17, Fall 2007
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Developing Effective Multiple Partnerships
By Jesse Register
and Joanne Thompson
Jesse Register is
Annenberg Senior
Advisor for District
Leadership and Joanne
Thompson is a research
associate in district
redesign at the
Annenberg Institute
for School Reform.
> Authors' bios
> Full article [PDF: 10 pages]
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Reforming low-performing elementary schools, redesigning high schools, and ensuring
college access and success for students require school districts to engage multiple
partners across a community.
If we are unable to substantially close the existing skill
gaps among racial/ethnic groups and substantially
boost the literacy levels of the population as a whole,
demographic forces will result in a U.S. population
in 2030 with tens of millions of adults unable to meet
the requirements of the new economy.
Irwin Kirsh, Henry Braun, Kentaro Yamamoto,
and Andrew Sum, America's Perfect Storm
The report America's Perfect Storm,
published by the Educational Testing
Service, reminds us again how changing
conditions in our country and the
world magnify the need to fundamentally
change the outcomes we have
been obtaining in America's public
schools (Kirsh et al. 2007).We must
learn how to succeed where we have
not, up to now, succeeded at least,
not on a broad scale. Robert Marzano,
Timothy Waters, and Brian McNulty
(2005, p. 67) note in their discussion of
second-order change:
Witness the decades-old problem of
the achievement gap between children
from poverty versus children not
from poverty. This issue has been a
focus of educational reform for
decades. . . . In spite of decades of
attention, the problem persists.
Indeed, addressing this challenge
requires attention to very complex
issues. In Michael Fullan's words, “The
big problems of the day are complex,
rife with paradoxes and dilemmas. For
these problems, there are no once and
for all answers” (Fullan 2001, p. 73).
Given the complexity of the challenges
we face in public education and
the lack of large-scale success, we must
ask if school districts across the country
have the capacity to be successful with
these complex issues. The development
of collaborative working relationships
with multiple partners is one way that
districts can increase capacity to change
and reform. Learning how to develop
and become members of highly effective
partnerships merits serious consideration
by district leaders.
This approach is consistent with
the concept of “smart education systems”
envisioned by Warren Simmons (2007). Simmons notes that attention to
district-level reform is a factor in gaining
equitable results and has the
possibility of engaging communities
over time. However, Simmons goes on
to say, efforts to strengthen districts
alone are not sufficient; he suggests
that “smart education systems” in
which community organizations and
school districts join together to provide
needed supports for children and families
are necessary.
Written from the perspective of a
district leader, our article will explore
some concepts and strategies for district
leaders to use in helping to create highly
effective systems of multiple partners,
recognizing that the capacity and the
will to work effectively with multiple
partners may not be among the skills
and attitudes that many district leaders
have learned or been taught.
Chattanooga and Hamilton
County, Tennessee
As recently as 1975, nearly half of the
employed residents of Chattanooga,
Tennessee, worked in factories and
foundries. College attendance was
traditionally low because local plants
provided decent wages and lifelong
employment for the county's citizens.
Recently, however, as the bulk of the
manufacturing sector has left the
South, many well-paying blue-collar jobs
have gone with it. Today, fewer than
twenty percent of the county's jobs are
in manufacturing.With no traditional
imperative for post-secondary education,
Tennessee ranks forty-second out
of the fifty states in the proportion of
adults with four-year college degrees.
It was in this context that the
Chattanooga City Schools and the
Hamilton County School System
merged, in 1997, combining two very
different systems. The county system
was largely rural and suburban, with a
student population of around 22,000,
the majority of whom were White,
primarily from blue-collar, middle-class
families. The city system was primarily
urban, with a student population
of around 21,000, the majority of
whom were African American and
from low-income families. A new school
board subsequently chose one of us
[Jesse Register] to plan the merger and
lead the unified district.
Since that time, Hamilton County
Schools (HCS) has been immersed in
two major reform initiatives that have
been quite successful. These initiatives
focused on eliminating the achievement
gap in urban, high-poverty schools and
on systemic high school reform. The
multiple partnerships that enabled success
in these initiatives are highlighted
in the following descriptions. Although
it is understood that one model will
certainly not fit all districts and communities,
suggestions are made that
may have general applicability for others
as new “smart systems” of engaged,
multiple partnerships are attempted.
Addressing the Achievement
Gap: The Benwood Initiative
The first major initiative was designed
to turn around poor-quality schools in
inner-city Chattanooga. The issue
became a high priority in 1999, after
test-score data were used to rank all
elementary schools in the state by reading
level. Nine of the bottom twenty
were in Chattanooga. Interested in
doing something about the problem,
the board and the executive director of
the Benwood Foundation approached
the president of the Public Education
Fund (PEF) and the superintendent of
HCS to develop a joint effort to address
the issue.
Six months later, convinced that
PEF and the district had a reasonable
plan of action, the Benwood Foundation
agreed to spend $5 million over five
years, and the PEF an additional $2.5
million, on a plan to reform the nine
lowest-performing elementary schools in
Chattanooga the Benwood Schools.
This plan, devised jointly by the district,
the PEF, the Benwood Foundation, and
a growing number of partners, took
as its primary strategy improving and
stabilizing the quality of faculty and
supports for each school. Funding was
used primarily to train classroom
teachers in reading instruction, hire
reading specialists to work with struggling
readers, provide coaches for new
teachers, and provide leadership training
for principals and other school-based
instructional leadership.
The Benwood Initiative represented
a true partnership involving multiple
partners. The Foundation got the
ball rolling. The PEF brought coherence
and focus to the work. Chattanooga's
mayor, Bob Corker, joined the effort
as well.
The Benwood Initiative represented
a true partnership involving multiple
partners. The Foundation got the ball
rolling and showed its confidence in
the district by approaching the superintendent
to develop a plan. But the
Foundation made its funding contingent
on a plan that showed the promise
of success. The PEF brought coherence
and focus to the work by providing
careful analyses of the data and making
sure that attention didn't wander from
the initial goals.
Chattanooga's mayor, Bob Corker,
joined the effort as well. He gave a
$5,000 bonus to identified highperforming
teachers in the Benwood
Schools whose students' test scores
grew more than the expected growth.
He held a yearly reception at his home
for high-performing Benwood teachers
and arranged for teachers in these
schools to get low-interest mortgages
as a part of recruitment-incentives
packages. He also formed a Chattanooga
Education Alliance to garner support
for the program from top local business
and community leaders.
In addition, the Osborne
Foundation agreed to fund a program
through the University of Tennessee at
Chattanooga to provide Benwood
teachers a free master's degree, and the
University agreed to develop a tailormade
program for urban educators in
these schools. The PEF contributed
$500,000 to the master's program and
serves as the coordinator.
The Hamilton County Education
Association, the teachers union,was
also a valuable partner, and their
involvement made the challenge of
reversing a decades-old problem of low
performance and low teaching standards
easier to overcome. The union and the
district agreed to reconstitute faculties
and to develop school supports that
could recruit and retain high-performing
groups of teachers. The union and the
district formed a collaborative working
relationship to address issues such as hiring,
transfer policies, and differentiated
pay in the contract, and this relationship
helped accelerate the overall effort.
Systemic High School Reform:
Schools for a New Society
In 2001, PEF and HCS received a
five-year, $8 million grant from Carnegie
Corporation of New York to participate
in its Schools for a New Society initiative.
The goal of the initiative was to
improve all of the district's high schools
by creating a more engaging, challenging,
and personalized learning experience
for all students. The strength of the
PEF-HCS partnership and the success of
the Benwood Initiative contributed to
the successful attainment of the grant.

Under the initiative, Chattanooga
high schools were reconfigured into
small learning communities organized
as theme-based academies, ranging
from construction and engineering to
liberal and fine arts that, simultaneously,
would prepare students for college-level
work and create interest in the world of
work. While each school had considerable
autonomy in identifying needs and
determining priorities for the academies,
each had to address four basic districtwide
goals:
- Establish a more challenging, relevant,
and engaging curriculum
- Improve teaching by providing more
professional development for teachers,
leaders, and staff.
- Create a more personalized and
engaging experience for students.
- Allow more flexibility to meet student
needs more effectively.
Each academy offers classes in all
core subject areas, as well as a range of
classes in the theme-based program.
Each academy is also designed to
attract students who reflect the demographics and academic achievement
of the school as a whole. As with the
Benwood Initiative, a wide range of
local partners played vital roles in the
success of the high school reforms. For
example, East Ridge High School has a
strong connection with the Association
of General Contractors. The academy
prepares students for the workforce, for
apprenticeships, and for college. Similarly,
the health academy at Red Bank High
School has a strong connection with
Memorial Hospital, a nationally recognized
partner of the year. In addition,
city and county elected officials, district
administrators, principals, teachers, parents,
and students, as well as leaders in
community organizations, higher education,
and business, joined in the effort
to redesign the district's high schools.
The Partnership for College
Access and Success
Directly complementary to the high
school reform initiative, the Partnership
for College Access and Success (PCAS)
is an eight-city program that helps
communities bring together a broad
variety of local organizations the
school district, institutions of higher
education, community- and faith-based
organizations, businesses, and government
to prepare students to succeed
in college. Funded by the Lumina
Foundation for Education, the Community
Foundation of Greater Chattanooga,
and the PEF and coordinated by the
PEF with technical assistance from the
Academy for Educational Development,
PCAS also aims to increase family
awareness of opportunities for enrolling
in and paying for college. PCAS chose
Chattanooga as one of its eight sites, in
part, because of initiatives already
under way to improve students' access
to and success in college, including the
Schools for a New Society (SNS) high
school reform initiative.
The PCAS partnership is one of equal players: no single partner
drives it or controls it. Instead, a steering group representing
twenty organizations and community groups meets monthly and
uses a set of agreed-upon priorities to drive the work.
The PCAS partnership is one of
equal players: no single partner drives it
or controls it. Instead, a steering group
representing twenty organizations and
community groups meets monthly and
uses a set of agreed-upon priorities to
drive the work. Currently, the partnership
is focusing on three high schools,
representing diverse urban, suburban,
and rural populations, which are serving
as pilot schools for the project. Leadership
teams at these schools are implementing
strategies and approaches
such as college-night programs, sophomore
and senior retreats, college tours,
test-preparation activities, and faculty
training to ensure that all students and
parents have the information they need
to plan for, apply to, and pay for college.
College-access counselors, funded by
Lumina, SNS, and district funds work
to help each school build its short- and
long-term capacity to make the changes
implicit in the move to a single-path
curriculum, the goal of which is to ensure
that all students graduate with the
option of college. Summer interns help
high school upperclassmen and their
families explore post-secondary aspirations
by taking them on college visits,
helping them refine post-graduation
education plans, and meeting families
in their homes.
PCAS's work is not limited to
these three schools. The partnership has
provided five full days of professional
learning for all high school counselors
and community-based organization staff
who want to attend. The sessions, developed
by counselors and communitybased
organization staff, includes topics
such as financial aid, college visits,
challenges for freshmen, and help for
students in writing essays. In addition,
partnerships with the University of
Tennessee at Chattanooga and Chattanooga
State are aimed at improving
retention for entering students.
A Strategy for Building the
Capacity of Districts to Engage
in Multiple Partnerships
It is crucial that district leaders put
aside old behaviors and attitudes so
that districts can effectively function as
discrete and independent organizations
in their communities. A defensive
posture of maintaining control and
holding authority close and inside the
organization does not support the
concept of smart education systems or
smart districts and inhibits the development
of a spirit of collaboration.
Our experiences with the Benwood
Foundation and the teachers union,
among others, demonstrated for me
and other leaders in Hamilton County
the importance of partnership and
helped us build our capacity to work
with organizations that could provide
needed ideas and resources.We learned
that a welcoming attitude and the cultivation
of equal and engaged partners
will contribute to building a culture of
cooperation and collaboration.
A basic principle of effective collaboration
is that participants must have
parity. Too often, as districts engage in
partnerships with community-based
organizations, there is a mindset that
the district must be in control. While
district control is appropriate in some
respects, district leaders need to
understand that engaging partners as
equals has much greater potential for
success. Ownership is important for
all participants in successful reform
initiatives. Furthermore, district leaders
need to cultivate this change in attitude
with district executive staff, middle
management, and school-based staff.
Cooperative relationships among
people within the various organizations
can lead to success; the absence of
these relationships can cause failure.
Bringing down barriers to effective
collaboration is necessary.
Many partners will be more
narrowly focused on single issues, but
that is not bad. In fact, that narrow
focus may create much greater capacity
to effectively deal with an issue. There
were many examples in Hamilton
County in which the sharp focus of
various partners added real value to
what the district could accomplish.
Perhaps the unique role for the district
leadership is keeping the big picture
clearly in mind. The idea of equal part
ners some with a razor-sharp focus
on key issues and others that keep a
broad perspective of how various pieces
fit together makes sense.
It is reasonable to assume that a
district could have twenty, thirty, or
more partnerships at any given time
and that the work of these partnerships
would continue to increase the capacity
to reform as trust between the partners
grows. It is important for the district
leader to balance these multiple working
relationships with the vision and
direction of the district.
Too often, as districts engage in
partnerships with community-based
organizations, there is a mindset that
the district must be in control. District
leaders need to understand that
engaging partners as equals has much
greater potential for success.
A good analogy to potential problems
with multiple relationships is a
district that was very successful in
receiving grants from governmental, as
well as private sources.With multiple
funding partners, it would be easy to
lose central direction and focus and
have different grants taking the district
in divergent or, at least, uncoordinated
directions. Hamilton County was very
successful in gaining competitive grants
from public and private sources, but
there were also attractive opportunities
for funding that were not taken simply
because they did not fit the reform
agenda and direction of the district.
For example, we almost turned down a
major grant from the National Science
Foundation because it was not aligned
with our goals. Instead, we negotiated
with the Foundation and agreed to
redefine the grant so that it matched
our priorities.
Identifying a few key partners that
can coordinate the efforts of many
other participating organizations with a
district is an effective strategy. The PEF
in Hamilton County was invaluable in
working with other philanthropic and
community-based organizations that
became engaged in the two comprehensive
reform efforts. That key partner
greatly enhanced the capacity of the
district reform efforts in these two
initiatives and helped to organize the
efforts of other participants.Without
that partnership and a good working
relationship between the leadership in
the district and in the PEF, it would
have been difficult, if not impossible, to
engage as many participants and find
the success that resulted.
A high degree of trust must be
established and an effective working
relationship must be grown over time
to fully develop the capabilities of such
a key partnership. District leaders
should seek out and cultivate organizations
that have the capacity to become
that key partner. The advantages for the
district leader are significant when these
types of relationships are built. The
district leader can develop contact with
multiple participants in the effort and
not be overwhelmed by unmanageable
time requirements, in addition to the
other responsibilities of overseeing the
complexities of a big district, but can still
be very connected to the work.
An effective change leadership
team was established in Hamilton
County to steer the work of systemic
high school reform. The leadership team
was composed of the superintendent,
the president and one other representative
from the PEF, the SNS director
hired by PEF, and two key participants
in the reform initiative from the district.
This team met on a monthly basis, and
all aspects of the reform were discussed.
The superintendent and president of
the foundation were always present, an
agenda was prepared in advance, and
follow-up plans were made at each
meeting. This standing team participated
in the Change Leadership Group at the
Harvard University Graduate School of
Education, where the team had the
opportunity to further develop leadership
strategies to steer the comprehensive
reform effort.
Creation of leadership teams of district
leaders and key outside partners
can increase the capacity to engage
many participants in multiple reform
initiatives, keep close connections to
the work, maintain focus and direction
in the district, and successfully lead
complex reform.
Other district, school, and foundation
leaders, as well as teachers and
other outside participants, were very
involved in the reform effort. The leadership
team did not make all the decisions,
and, in fact, one of the strengths
of the reform effort was that many
teachers and parents were involved over
time in the planning and implementation
of high school reform. Schools
were given flexibility; outside partners
were involved at the district and the
school levels, and business and highereducation
organizations were involved
in key decisions. The level of ownership
in the reform effort was extensive, and
the superintendent stayed closely
involved in the work through the leadership
team.
The strategy of developing key
partnerships and leadership teams can
be expanded to manage multiple
complex reform initiatives in a district at
the same time. Creation of leadership
teams of district leaders and key outside
partners can increase the capacity to
engage many participants in multiple
reform initiatives, keep close connections
to the work, maintain focus and
direction in the district, and successfully
lead complex reform.
The Challenges of Scale
and Sustainability
Bringing a successful reform initiative
to scale is often a concern for district
leaders. If an initiative is successful
in one school or community, district
leaders will most likely feel pressure to
make that initiative available in all
schools or communities that have
similar needs. Lack of effort to take
successful reform to scale may generate
negative reaction both inside the district
and in the community. In addition, if
successful initiatives are brought to
scale, the possibilities for sustainability
are also much improved. District leadership
will likely be more aware of the
need to go to scale than many of the
participating community partners.
Eliciting the help of community partners
that might be focused on a single
school, community, or project is an
important district responsibility.
The urban reform initiative in
Hamilton County is a good example of
a successful effort to help a set of lowperforming
elementary schools and the
pressure that arose from other schools
in the district to have access to the
same system of supports. District and
school leadership in the initial set of
schools responded by first inviting
other schools to participate in staff- and
leadership-development opportunities.
Then, because of the success of the
initiative and effective partnerships with
key partners that were very engaged in
the work, grant funds were offered to
expand the initiative beyond the original
set of schools, and lessons learned are
being incorporated into districtwide
plans. Potentially negative reactions have
been turned to positives. Furthermore,
the strategic use of grant funds, federal
funds, and district funds has helped to
ensure sustainability.
A district's capacity to reform
can be greatly enhanced by effective
development of multiple partners. For
many traditional school leaders, learning
how to function effectively in such an
environment is challenging, but not
unrealistic. Perhaps the key to success is
a change in attitude for district leaders
to engage as partners on an equal basis
with other organizations.
Developing key partners to organize
the work, engaging many communitybased
partners that are passionate about
their constituencies and their agendas,
collaborating with teachers and the
teachers union and finding common
purpose, engaging the business community
and local government, and engaging
philanthropic partners, both locally and
nationally, can lead to successful reform.
Then it becomes easy to envision annual
summits convened by the district, a local
education fund, or a local governing
body to bring many partners together
to consider the community vision for
public education and the various roles
that each partner plays to accomplish
that vision.
REFERENCES
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